Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations. Helps ensure compliance with and completion of all daily operational procedures by the Sales department. Maintain knowledge of all hotel services/features and hours of operation. Maintain complete knowledge in the use of all office equipment, computer, and manual systems. Maintain confidentiality and security of specified hotel information, correspondence, reports and files. Familiarization with current customers and hotel accounts. Working knowledge of the front desk and desk operations. Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff. Ensures communication with General Manager, all other Department Managers, and staff. Other duties as assigned. Responsibilities Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer. input, filing, tracing, answering telephones, printing reports and departmental records/logs. Qualifications High school graduate. Minimum 1-year administrative experience. Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding. Ability to provide legible communication. Computer skills. Previous guest relations training. Familiarity with preparing statistical reports. About UsShaner Hotel GroupShaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, the TeamJoin the Team at Hotel Celare, A Marriott Tribute Portfolio - Where Innovation Meets HospitalityShaner Hotels is offering an exciting opportunity to be part of something extraordinary. Welcome to Hotel Celare-a vibrant new destination in the heart of Cincinnati's innovation corridor. Perfectly situated overlooking the University of Cincinnati and just minutes from downtown, our hotel is located in The District at Clifton Heights, where culture, creativity, and community converge.Our thoughtfully designed spaces reflect a modern, energetic vibe-from the dynamic lobby to sunlit event spaces that open onto a wraparound terrace, perfect for any occasion. Guests and locals alike gather here to enjoy diverse culinary experiences, including a signature Cameron Mitchell restaurant, The Vick Rooftop Bar, and Iris Café.Whether it's an energizing session in our 24/7 fitness center or a relaxing stroll through the surrounding shops and cafés, Hotel Celare is more than just a place to stay-it's a vibrant hub for those with a curious spirit and a passion for connection.Be part of Cincinnati's newest hospitality experience. Join us at Hotel Celare-where every day is an invitation to explore, connect, and thrive.
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