Job Description

Job Description

Job Description

Description:

Travis Club is a rare 1,500-acre private club and community on Lake Travis with 10,000 feet of lake frontage offering world-class golf and unforgettable experiences on land and lake. It's home to every nuance of Hill Country life, just 15 miles from the hustle and bustle of Austin - yet a world away. The result is a community of connection for our membership and the Travis Club Team, where families, friendships, and team members grow tighter and stronger. We invite you to be an integral part of what's coming together on the shores of Lake Travis, an opportunity not found so much on a map as in your heart.

Role Description

Travis Club is seeking an experienced Architecture Design Review Manager to lead the design review process of this beautiful new golf community. This position will responsible for consistently providing outstanding customer service and serving as lead for each part of the Design Review process. More specifically, the Design Review Manager educates Owners, Architects and General Contractors on the Design Guidelines and Association submittal process, oversees preparation of agendas for the weekly Design Review Committee (DRC) Meetings, and oversees approved/not approved letters for all submittals and inspections as required. The Design Review Manager oversees the scheduling of meetings (both in person and electronically), the documentation of accurate records of Homeowner communication and submittals in electronic systems, and reporting on the status of homes in Design, Construction and Completion.

Key Responsibilities

• Ensures adherence to Association policies and procedures, and compliance with corporate, civil code, and state and federal obligations.
• Follows the proper Design Review procedures as outlined in the Association’s Governing
• Documents (Design Guidelines), department’s procedures, and as otherwise directed.
• Interacts with homeowners regarding Design Guidelines, exterior home and landscape modification inquiries, application results, and the Design Review processes.
• Fosters a positive and professional relationship with DRC members, Architects, consultants, residents, and General Contractors.
• Oversees the maintaining of accurate and complete records and documentation, tracking, and updating Design Review requests and correspondence.
• Conducts follow-up on application status or other items as needed.
• Ensures all design review plan submittals are processed within the legal timeframe.
• Oversees the scheduling of DRC meeting dates with Homeowners, vendors, and the DRC in a timely manner, as needed.
• Reviews and approves DRC meeting agendas and minutes.
• Utilizes technology as applicable to perform job functions.
• Reports any safety or hazardous items immediately to supervisor.

Supervisory Responsibility

This position oversees the Design Review Coordinator Position.

Work Environment

This job operates in an outdoor and indoor environment.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Possesses exceptional customer service skills
• Excellent written and oral communication skills
• Ability to effectively communicate with residents and industry professionals, verbally and through written correspondence.
• Must be detail oriented with an emphasis on quality and accuracy.
• Demonstrates excellent organizational and time management skills.
• Works well under pressure and in a fast-paced environment.
• Ability to work with strong personalities.
• Ability to work collaboratively and independently, prioritize daily workload, multi-task, and monitor progress for the successful completion of projects.
• Be adaptable, able to take direction, offer valuable input, and work as a team.
• Sees tasks and assignments through to resolution.
• Strong ethical practices.
• Excellent attendance and punctuality.
• Ability to communicate effectively with all levels of Management, Associates, Members and others.
• Must have reliable transportation, a current Texas driver’s license, and state mandated vehicle insurance.
• Proficient in English; other languages are a plus.
• Demonstrates awareness of variables which could affect associate retention and/or morale.
• Proficient in Microsoft Office applications at an intermediate level; including MS Word, Excel,
• PowerPoint, and Outlook. Proficient with Dropbox and Zoom.

• A 4-year professional degree in Architecture or Construction Administration is desired but a commensurate level of employment experience may be considered. Experience in Design or Construction, or a closely related field preferred.
• 2 years’ customer service experience preferred.

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